OUR POLICIES
We founded Flores de Madrid with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values and we know that the better our service, the more customer loyalty we will enjoy. Our store policies are detailed below. Please have a look at them and contact us if you want to learn more.
SHIPPING POLICY
What You Need to Know
Free Standard Shipping on all orders over $100 within the U.S. For all other orders, Standard Shipping rates apply and are displayed in your shopping bag at the time of checkout. We package and ship your order as soon as we get payment authorization and verification. Based on our warehouse location and your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used include, the U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx.
RETURNS
Our Policy Info
Free Returns for Eligible* Items for Store Credit Only. Store Credit only for items returned within 30 days of fulfillment. We do not issue refunds back to original payment. Store Credit will be sent to you in the form of an e-gift card via email when your Return is processed. Store Credit never expires.
*(Eligible Items are unworn and undamaged)
WARRANTY INFORMATION
Our Policy
This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.
PRIVACY POLICY
Your Data is Secure
This is your Privacy Policy section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchase has been completed.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language, so they can shop with confidence, time and time again!